Partners in Diagnostics Privacy Policy

Last updated September 19, 2022

 

This Privacy Policy explains how we collect and use your personal information when you access our website, partnersindiagnostics.com.

WHO WE ARE AND OUR RELATIONSHIP WITH YOU

Partners In Diagnostics, LLC (“PDx”) is a Maryland limited liability company.  We offer professional consultation services about the U.S. Food & Drug Administration marketing authorization, compliance, and regulatory process for device manufacturers and investors, as well as assisting other regulatory bodies.

 

HOW TO CONTACT US

We welcome your comments regarding this Privacy Policy and our privacy practices. If you have questions about this statement or believe that we have not adhered to it, please contact us.

 

199 East Montgomery Avenue, Suite 100

Rockville, Maryland 20850, U.S.A.

240-599-7964

Contact us via email.

INFORMATION WE COLLECT
Information We Collect from Your Device

 

Cookies and tracking technologies we use

As is true of most online platforms, we gather certain information automatically and store it.  This information may include your Internet protocol (IP) address, browser type (for example Safari, Microsoft Internet Explorer, Firefox, or Chrome), Internet service provider (ISP), operating system (for example, Apple macOS, Apple iOS, Microsoft Windows, or Android), and the date and time you accessed our platform. We may link this automatically collected data to other information we collect about you so that we can provide a better user experience.

 

We use cookies or similar technologies, which are all referred to as cookies in this Policy. These technologies are used to identify your device while you are using our platform; analyze trends; administer our website; gather demographic information about our user base as a whole; measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may receive reports based on the use of these technologies on a pseudonymized, aggregated basis.

 

Users can control the use of non-essential cookies by clicking “Settings” in the cookie banner.  You cannot disable essential cookies.  An essential cookie is a cookie that is necessary for our website’s functionality or security.  If you reject certain non-essential cookies, our website may not function as intended.  For more general information about cookies visit https://www.allaboutcookies.org.

 

Cookies we use

We use the following cookies:

 
Cookie Name
Purpose
Duration
Cookie Type
XSRF-TOKEN
Used for security reasons
Session
Essential
hs
Used for security reasons
Session
Essential
SSR-caching
Used to indicate the system from which the site was rendered
1 minute
Essential
_wixCIDX
Used for system monitoring/debugging
3 months
Essential
_wix_browser_sess
Used for system monitoring/debugging
session
Essential
consent-policy
Used for cookie banner parameters
12 months
Essential
smSession
Used to identify logged in site members
Session
Essential
TS*
Used for security and anti-fraud reasons
Session
Essential
bSession
Used for system effectiveness measurement
30 minutes
Essential
fedops.logger.X
Used for stability/effectiveness measurement
12 months
Essential
What we track

We track your IP address, location, when and for how long you access our website, page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Our website does not respond to “Do Not Track” request beacons.  However, you may turn off non-essential tracking by clicking “Settings” in the cookie banner.

Information We Collect from You

If you select the “contact” link from our website and fill-out the form requesting more information, you provide us with you title, first and last name, organization/employer, position, email address, phone number, and city, state and country for your business. Some of this information is required so that we can get in touch with you.  Some of it is optional. 

 

NOTICE, ACCESS, AND CHOICE

You have the right to obtain a copy of the personal information we collect from you, to know what personal information we hold, to object to the collection of your personal information, and to remove, correct, transfer or delete your personally identifiable information. 

If you wish to make choices regarding our cookies and tracking, please click on “Settings” in the cookie banner to access your cookie choices.

 

For more information on removing, changing or deleting your information click here.  You may also contact us.

DATA RETENTION

We retain your personally identifiable information for as long as the information is needed to provide our services to you and for any additional period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

THE WAY WE USE YOUR INFORMATION

We use the personal information you provide to us as follows:

  • To ensure our website is relevant and effective.

  • To deliver our website content.

  • To contact you if you have requested more information about our services.

 

We use your device data in an aggregated, deidentified manner -- which means that it cannot be attributable specifically to you – so that we can provide the better website experience. 

HOW WE SHARE YOUR DATA

We share data we collect with third parties to help us maintain the website. These companies are authorized to use personal information only as necessary to provide these services to us.   These services may include:

  • Providing website security;

  • Conducting website analytics; and

  • Providing cloud computing infrastructure.

We also share your information with third parties under the following very limited circumstances:

 

As You Explicitly Allow:  We may share information about you as you explicitly allow.  For example, when you submit a request for more information, you specifically allow us to collect your contact information and you allow us to use Google’s reCAPTCHA service to ensure that you are not a bot or spam.  

Agents Acting on Our Behalf:  We may share some of your information with other business partners who provide us with technical services. They will be granted access to only that information which is necessary for them to do their jobs. Any agents to whom we grant access to personal information are contractually barred from using or releasing that information outside of the specific task we have asked them to perform. We have various agreements, policies, safeguards and certifications to ensure that these agents do not sell, distribute or use this information.

For Legal Reasons:  We may disclose your information pursuant to judicial or other government subpoenas, warrants, orders, bankruptcy proceedings or similar legal process. We may also disclose your information if it is required to comply with the law, or with legal process served upon us, defend our legal rights or our property, or to act in urgent circumstances to protect the personal safety of our clients, employees, partners, or members of the public.

Acquisition:  We may share information for purposes of an acquisition or merger of or by our company.

 

HOW YOU SHARE YOUR DATA WITH THIRD PARTIES
Social Media

Our website may include social media links, features and widgets, such as LinkedIn. These features may collect your IP address, which page you are visiting on our website and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy statements of the companies providing the features and, depending upon their policies and agreements, they may share information they collect about you with us.

ReCAPTCHA

Our website uses the reCAPTCHA “I am not a robot” service provided by Google to distinguish human inquiries from bot and spam inquiries.  When you submit an online request for more information about our service, you must click on the “I am not a robot” box.  By clicking on the “I am not a robot” box, you consent to the collection and processing of data in the United States by Google.  For more information about reCAPTCHA please click here.

HOW TO OPT-OUT

You may opt out and forbid our use of your personally identifiable information by emailing us.  If you opt out or forbid our use of certain information, you may not be able to use our website as intended. 

HOW WE KEEP YOUR INFORMATION SAFE
Hosting Privacy

PDx does not maintain any physical servers or storage systems of our own.  We partner with Wix for our computing power and database storage. We do not have access to our partner’s physical servers or storage systems.  To learn more about their privacy practices and security systems visit Wix.com.

HOW TO ACCESS OR CORRECT YOUR INFORMATION

You can change, update, correct or delete your personal identifiable information by contacting us.  Upon request we will provide you with information about whether we hold any of your personal information. To get a record of your personally identifiable information or request that we change or delete your personally identifiable information, please contact us.  We will respond within 30 days after we receive your request.

 

MINORS 

Our services are not designed for minors or children under age 13 and we do not knowingly collect information from children.  If we discover that a minor or child under 13 has provided us with personally identifiable information, we will the delete that child’s personally identifiable information from our records.

 

CHANGES TO THIS STATEMENT

We will occasionally update this Privacy Policy. When we post changes to this Privacy Policy, we will revise the “last revised” date at the top of this statement. If there are material changes to this Policy, or material changes in the way we use your personal information, we will notify you prominently posting a notice of such changes prior to implementing them and giving you the option to opt-out of the new policy or procedures.

 

EU USERS - GDPR

To our EU Users, we are committed to complying with the General Data Protection Regulation and partnering with other businesses that share our commitment to privacy and compliance with the GDPR.  

 

PDx is located in the United States.  Personal Data we collect from you will be processed in the United States.  The United States has not sought or received a finding of “adequacy” from the EU under Article 45 of the GDPR.  We rely on derogations for specific situations as set forth in Article 49 of the GDPR.

We may be a “Data Processor” or “Data Controller”.  To learn more about what these terms mean, click here.  To learn more about what the term “Personal Data” under the GDPR means click here

 

Basis for Transferring Your Data

Your Personal Data is transferred to us for the following reasons:

 

  • You consented to the transfer;

  • The transfer is necessary to perform a contract to which you are or will become a party;

  • The transfer is necessary for compliance with a legal obligation to which the Data Controller is subject;

  • The transfer is necessary in order to protect your vital interests or the vital interests of another natural person.

  • The transfer is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller; or

  • The transfer is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party.

Where Your Data Is Processed

Your data is processed in the United States.

 

Your Rights

You have the right to:

 

  • Refuse or object to the processing of your Personal Data.

  • To access the Personal Data we process. 

  • To be forgotten and have your Personal Data erased.

  • To lodge a complaint with your Data Protection Authority.

 

If you wish to exercise any of these rights, please contact us.

 

Opt-Out Policy

We offer you a means to choose how we may use your Personal Data. If you change your mind about receiving information from us or about sharing your Personal Data with third parties, send us a request specifying your new choice. Simply email, call or write us. Our contact information is located in the “Contact Us” section at the beginning of this statement. Please see How to Opt-Out or more information about our opt-out policy.

Data Retention

We retain your Personal Data for as long as the information is needed to provide our services and for any additional period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We ask for your explicit consent to use your Personal Data when you access our website. 

If you wish to request that we no longer use your Personal Data contact us. In most cases, we will delete your Personal Data within thirty (30) days of the date of your request. 

Contact Us

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us.

CALIFORNIA RESIDENTS

This section provides details about rights California consumers may exercise under the California Consumer Privacy Act (CCPA) and other California privacy and data protection laws, as applicable.

Under the CCPA, California consumers have the following rights:

 

The right to request to know more about the categories and specific pieces of “Personal Information,” as defined by the CCPA, that we have collected about them and how that information has been used over the past 12 months. They may also request a copy of this information, free of charge.

The right to request that we delete Personal Information that we have collected about them, subject to certain exceptions.

If a business sells Personal Information, the right to opt-out of the sale. At Partners in Diagnostics, we do not sell Personal Information that we collect about our users, as provided in the CCPA.

 

The right not to be discriminated against if you choose to exercise any of these rights.

 

Under California’s ‘Shine the Light’ law, California residents have the right to request certain information relating to “Personal Information”, as defined here, that we have shared with third parties for those third parties’ direct marketing purposes. We do not share Personal Information with third parties for direct marketing purposes. 

 

If you are a California resident and would like to exercise your rights under the CCPA or California’s ‘Shine the Light’ law, contact us and include your mailing address and state of residence.

AUSTRALIAN RESIDENTS

We are located in the U.S.  We are not collecting your data to comply with Australian laws or courts.  We share information with our government authorities when required by law.  Please see HOW WE SHARE YOUR DATA for more information.  If you have complaints or concerns regarding this policy or the manner in which we have handled your data please CONTACT US.  You may also contact Australian authorities here.